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In the modern hybrid workplace, the "perimeter" of your office is no longer defined by walls—it’s defined by your hardware. Yet, for many organisations, the final step of the employee lifecycle remains the most vulnerable.

Every unrecovered laptop is more than just a lost capital asset. It can mean avoidable replacement cost, lost residual value, delayed redeployment, manual chasing and gaps in asset visibility. And when devices fall out of view, security, compliance and chain of custody risks increase too.

Join Iron Mountain’s IT asset lifecycle experts as we explore the hidden cost of the laptop retrieval gap and how to bridge it with a secure, efficient and value driven framework.

What we will cover:

  • The cost of a ‘ghost asset’ - Why the real price of a lost laptop is $10k+ when you factor in replacement cost, lost productivity, residual value, data risk and compliance exposure.
  • Where IT asset value disappears - How delayed or inconsistent retrieval reduces redeployment opportunities, resale value and remarketing potential
  • The cost of manual chasing - How fragmented HR, IR and logistics workflows create operational drag, slow recovery times and limit visibility across the offboarding journey
  • The chain of custody challenge - How manual shipping and limited tracking create gaps in auditability, control and confidence once a device leaves the employee’s hands.
  • The Iron Mountain blueprint - How our Laptop Retrieval Service supports collection, tracking, sanitisation, redeployment, remarketing and responsible disposition, helping assets move back into value instead of disappearing from view.

Why attend?

Every unrecovered laptop has a cost. The question is whether you can see it, measure it and recover the value before it disappears.

Join this session to learn how to close the laptop retrieval gap, reduce operational leakage and recover more value from every device. We will show how a more structured retrieval process can help reduce TCO, improve asset visibility and support security, compliance and audit requirements without adding more manual work for IT teams.


Register here:

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Speakers

Speaker 1
Travis Wilkins
Head of Product Marketing, Iron Mountain
Travis Wilkins leads product marketing for Iron Mountain’s Asset Lifecycle Management (ALM) business, focusing on understanding customer needs and workflows to deliver hardware asset management and ITAD and HAM solutions. Based in Windham, NH, Travis has over 20 years of experience in technology and hardware, with a strong emphasis on data security and sustainability. He is a Certified Hardware Asset Management Professional (CHAMP).
Speaker 2
Ray Carter
Senior Solution Architect, Iron Mountain
Ray Carter is an experienced IT asset disposition (ITAD) and technology solutions professional currently serving as a Solutions Architect at Iron Mountain, where he focuses on designing and implementing end-to-end asset lifecycle management strategies that help organisations manage, retire, and recover value from technology assets. Ray brings a results-driven mindset to technology lifecycle management, combining technical expertise with business insight to optimise processes, ensure compliance, and support secure and sustainable outcomes for enterprise clients.
Speaker 3
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Head of Product Marketing, Iron Mountain
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Speaker 4
Sue Trombley
Director, Law & Cyber
Speaker bio goes here.
Speaker 5
Sue Trombley
Director, Law & Cyber
Speaker bio goes here.
Speaker 6
Sue Trombley
Managing Director, Thought Leadership, Iron Mountain
Speaker bio goes here.
Speaker 7
Sue Trombley
Managing Director, Thought Leadership, Iron Mountain
Speaker bio goes here.
Speaker 8
Sue Trombley
Managing Director, Thought Leadership, Iron Mountain
Speaker bio goes here.